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How to return dancewear & dance shoe orders to Bloch.
Please allow extra time for processing holiday returns. We will process all returns as quickly as possible in the order they are received.
We apologize for any inconvenience. If you have any questions or concerns, please feel free to email us at email@example.com. Thank you for your patience and understanding.
YOU MUST RETURN ANY ITEM WITHIN 30 DAYS OF RECEIPT FOR A REFUND OR EXCHANGE.
We can only accept returns of items purchased on blochworld.com, and purchases from blochworld.com cannot be accepted in any other store. All returns and exchanges of items purchased on blochworld.com must be returned to our warehouse. If you have any kind of issue with, or need to return or exchange, Bloch products purchased from another retailer, please contact that retailer directly.
To return goods for a refund or exchange please fill out the returns form sent with your order or download the Returns Form here.
If you have received defective merchandise you can e-mail us at firstname.lastname@example.org. Please describe your defect and provide your contact information. We will aim to resolve the issue as quickly as possible.
Please allow 7-10 business days for us to receive your return. Once received, we will inspect and process your return within 5 business days. You will be notified by e-mail once your return has been completely processed.
All refunds are for merchandise only. Shipping and handling charges are non-refundable and we are not able to provide return shipping labels at this time. We do ship exchange requests back out to you via UPS Ground at no additional charge.
Exchanges must be for items of equal or lesser value only. We cannot make additional charges to your credit card.
Any refund will automatically be issued to the card used to make the original purchase. In the event that we are unable to provide a suitable replacement for an exchange we will automatically refund you and notify you via e-mail.
In all cases, the returned items must be in their original "shelf-ready" condition which includes tags and any packaging.
Please note: In the interest of hygiene, tights and underwear are non-returnable or exchangeable unless defective.
All items are your responsibility until they reach our warehouse. Therefore we strongly suggest that you use a trackable shipping service. Please ensure you pack your shipment securely to prevent any damage to the items or boxes.
We are not responsible for any items that are returned to us in error.
1170 Trademark Drive, Ste 112
Reno, NV 89521